We always use DPD next day delivery as our food is sent fresh from our farm directly to you. Please ensure that you are able to freeze or refrigerate your dog food on the day of delivery. Delivery is free for all orders over £30.
DPD collect from our farm Monday through to Friday.
Food ordered before 10am on the above days will be delivered the next day.
We hope your dog loves Pets Love Fresh food. If for any reason you’re not entirely satisfied, please do get in touch. Pets Love Fresh is a fresh food and as such it is perishable so we are unable to take returns. However, if you have found something wrong with your delivery or the food wasn’t as you were expecting, please do get in touch with us here. We’ll try and respond to you within 24 hours to resolve the situation.
We’re so sure that your dog will love our food, that if for any reason your dog doesn’t like it, we’ll refund your most recent delivery on this basis alone. There doesn’t need to be anything wrong with the food, your dog might not like it and that is ok. We doubt it will happen, but if it does, just get in touch.
Yes, that's right, some dogs prefer their food in tiny little pieces. The kibble makers worked this out a while ago and made all their small dog breed kibbles particularly small.
Exercise is only one part of a great routine. Diet and knowing when to give treats is another key part.
We find that a small breakfast after a morning walk is a great way to ensure that your dog has built up an appetite but also isn't hungry throughout the day.
Then the key is to ensure that in the lead up to the evening meal, there are absolutely no treats! Many dogs (particularly smaller breeds) will happily skip two or three meals if they think they can get more treats.
If keen to share some of your own food (which can be a fantastic source of nutrition) with your dog, we'd recommend putting it at the bottom of the regular food in the dog bowl. This way your dog will still associate eating a good dinner with going to the bowl and eating well.
SOME LIKE IT HOT (well, just gently warmed)
Some dogs aren't used to food coming cold fresh from the fridge, so just by warming the food for 20s in the microwave, you can take the edge off the food and also release some of the aromas to get them excited for their dinner.
Or maybe you have some of your own tips? We'd love to hear them.
Any questions, please just drop us a message through the contact form and we'll try and get back to you within 12 hours.
Please don't be shy, we're here to help.