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Yes. All Pets Love Fresh recipes are 100% grain-free.

Instead of grains, we focus on high-quality animal protein and carefully selected ingredients that are naturally more digestible.

We use gentle preparation methods designed to respect the natural quality of ingredients and help preserve their nutritional profile.

We avoid harsh, high temperature processes, because freshness is not just about taste – it’s about wellbeing.

Our Fresh Frozen food is gently cooked at low temperatures, then quickly frozen to lock in nutrients, flavour and freshness.

This method helps preserve:

- Natural proteins and amino acids
- Vitamins and minerals
- Palatability and digestibility

It’s a minimally processed alternative to highly industrial pet food.

Our Air-dried recipes are prepared using a slow, low-temperature drying process that removes moisture without aggressively cooking the ingredients.

The result is a highly palatable, delicious, nutrient-dense food.

Freeze-drying is one of the most respectful preservation methods available.

Ingredients are frozen, then moisture is removed under vacuum without applying heat. This helps retain all the natural nutrients.

You can simply rehydrate with water to restore a fresh-like meal or serve it as is.

Yes. All Pets Love Fresh recipes labeled as complete food are nutritionally balanced to meet dog’s daily needs at the appropriate life stage.

That means they contain the right levels of protein, fats, vitamins and minerals for everyday feeding when used as directed.

Use our feeding guide calculator to find the right amount based on your dog's weight and activity level.

Feeding guidelines are also provided on each product.

Use the guidelines as a starting point and adjust based on your dog's needs.

If in doubt, consult your vet.

Yes. All Pets Love Fresh formats are designed to be compatible and easy to combine.

You can mix or alternate between freeze-dried, air-dried and fresh meals to add variety, support appetite and adapt to your dog’s routine.

Just make sure you follow the feeding guidelines and adjust portions to avoid overfeeding.

Yes! We have a dedicated puppy range with recipes formulated for growing dogs.

Once opened, keep the chub refrigerated and well sealed. Use within 5 days.

For best storage, you can use our dedicated food containers, available on our website, designed to keep food fresher in the fridge.

Store in a cool, dry place.

For optimal freshness, use within 7 days after opening. Reseal the bag after opening.

Gently cooked food retains nutrients while being safer than raw and far more nutritious than kibble.

Yes, we have seen many fussy dogs with selective appetites enjoy Pets Love Fresh.

Our recipes are made with high-quality, real ingredients and gentle preparation methods that help enhance natural flavour and aroma, making them appealing even to fussy eaters.

That said, every dog is unique; if your dog is especially fussy, try mixing formats (fresh, air-dried, freeze-dried) or serving with a little warm water to release aroma.

Prebiotics are natural fibres that support the good bacteria in your dog’s gut.

They help to support healthy digestion, improve stool quality and support the immune system.

We include selected prebiotics to help maintain a healthy and balanced gut, especially important for dogs with sensitive digestion.

Pets Love Fresh is formulated for general wellbeing and everyday nutrition, including sensitive digestion and skin.

However, it is not a therapeutic or prescription diet.If your dog has a specific medical condition (e.g., kidney disease, pancreatitis, diabetes or food allergies requiring medical management), please consult your veterinarian before changing their diet.

We use single-protein, human-grade ingredients with no additives or preservatives.

Gradually transition over 5–7 days to help avoid digestive upset. Start by mixing a small amount of Pets Love Fresh with your dog’s current food and increase the proportion each day.

If your dog has a very sensitive stomach, take a little longer and transition more slowly.

While not certified organic our focus is on selecting high-quality ingredients, using gentle preparation methods, and creating recipes that support digestibility and wellbeing.

Yes! Set up a subscription and choose your delivery frequency from 1-10 weeks.

We accept all major cards, PayPal, Shop Pay and Apple Pay.

Our sustainable packaging and insulation is designed to keep your orders frozen in transit. We send our frozen fresh food out at -19 degrees.

The first thing to check is the temperature of your food. If your chubs are cool to the touch (even if they are soft.) There’s no need to worry, it’s perfectly safe to pop the food straight into your freezer as normal.

If your order ever arrives and is not cool to touch or you have any concerns at all, get in touch with us... we’re always here to help.